WILL NEVER GO BACK! Quality of work was good, however would never go back due to the way I was treated by the owner, Ricky Sumner. Had paid for quoted price in cash upon pick up of my car after receriving 2 new tyres, a week later he decided the price we paid was per tyre. I was happy to pay the remainder but had not yet received an invoice. Was then greeted with a stream of abusive voice notes via Facebook Messenger threatening to fight my husband and if he didn't step up then I would have to as he had not yet received payment for the other tyre. I explained we had not received the invoice yet, this went on for a few hours throughout my working day. Once I finally received the invoice, I paid the remainder within 10 mins. Still have not received an apology from the owner for his behaviour and how he decided to conduct himself. Used to be a fantastic local business to use, but due to Ricky's behaviour is has rapidly declined. I hope he does not treat anybody else the same way we were treated, although I have heard from numerous local people that he has. I would however highly recommend Hughenden Tyre Service, good quality work and fantastic customer service
Western Tyre Service is an Australian Car Repair based in Hughenden, Queensland. Western Tyre Service is located at 7 Gray St, Hughenden QLD 4821, Australia.
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